Returns & Exchanges

Due to the perishable nature of our single-origin spices and pantry goods, we are unable to accept physical returns. However, if your order arrived damaged or didn't meet your expectations, we are committed to making it right through a refund or replacement.

Return Process

• 1.
  Contact Support

  Email our team within 14 days of receiving your order with your order number and any relevant details regarding your experience.

• 2.
  Share Feedback

  If your items arrived damaged, please include a photo of the packaging and product so we can improve our transit methods.

• 3.
  Resolution Review

  Our team will review your request within 48 business hours to determine eligibility for a full refund or a fresh replacement shipment.

• 4.
  Enjoy or Gift

  Since we don't require you to mail products back, we encourage you to compost any damaged goods or share unwanted, unopened items with a friend.